TECHNOLOGY

TO IMPROVE

CUSTOMER EXPERIENCE

Customer Experience

We constantly search for ways to improve the customer experience for our clients. We utilize technology to make our clients' processes more efficient and secure.

Brand Loyalty

Customers that have positive experiences will remain loyal to their favorite brands. We help our clients with Reputation Monitoring and Business Profile reviews.

Cutting Edge Tech

We provide our clients with the best technology available to provide the best service for their customers. From AI to VR, we love the impact of technology on the customer experience.

Our Services

We Help Our Clients Add Value To The Customer Experience!

AI Services

AI fundamentally reshapes CX by delivering personalized, real-time interactions at scale, enabling businesses to:

Offer 24/7 instant support using conversational AI.
Proactively resolve issues using powerful predictive analytics.
Increase efficiency by automating routine tasks and billing.

Reputation Monitoring

Reputation Monitoring (RM) is critical for preserving loyalty and improving service, using AI to track the customer voice in real-time:

Proactive: Sentiment analysis identifies service issues before they escalate.
Trust: Rapid response to feedback builds customer trust and loyalty.
Action: RM turns thousands of reviews into actionable improvements.

Google Business Profile

An optimized Google Business Profile (GBP) is your digital storefront; keeping it updated is non-negotiable for improving customer experience (CX) and building trust:

Current hours and contact info build immediate credibility.
Responding to all reviews demonstrates service commitment.
An accurate profile provides a frictionless path to conversion.

Mobile Technology

Mobile technology empowers frontline teams with real-time data access, driving efficiency and a better customer experience by enabling:

Instant Inventory Checks
Accurate Order Processing
Faster, Smarter Workflows

Industries

We serve several industries. From Health Care to Hospitality to Professional to the Trades. Our mission is to make the customer experience better for the clients we serve.

Healthcare

Digital technology enables faster virtual appointments and treatments, highly personalized care, and secure, instant access to health data, creating a seamless patient experience.

Hospitality

Technology delivers a truly personalized guest journey through mobile check-in, AI concierge service, and customized room settings, ensuring a faster, more memorable stay.

Trades

Technology delivers rapid service scheduling, real-time technician tracking, and digital invoicing, creating transparent communication and efficient experiences from initial contact to job completion.

About Us

We are an independent, technology sales agency, based in Little Rock, Arkansas. Our company is dedicated to helping our clients add value to their customers’ experiences. We achieve this by partnering with industry-leading technology providers, who excel in their respective fields. Our mission is to connect our clients with the best solutions, tailored to meet their unique needs.

Frequently Asked Questions

What types of technology solutions do you offer?

We partner with leading technology vendors to provide a comprehensive range of products and services including software solutions, hardware, cloud services, cybersecurity tools, and IT infrastructure. Our goal is to find the right technology fit for your specific business needs.

Why should I buy through you instead of directly from the vendor?

We add value through expert consultation, implementation support, and ongoing customer service. We help you navigate complex technology decisions and ensure you get the best solution for your requirements and budget.

How long does it take to get started with a new solution?

Timeline varies depending on the complexity of the solution, but we work efficiently to get you up and running quickly. Simple software solutions can often be deployed within days, while more complex implementations may take several weeks.

Do you work with businesses of all sizes?

Yes, we serve businesses ranging from small startups to large enterprises. We tailor our recommendations and service levels to match your organization's size and specific needs.

What if we need a solution you don't currently offer?

We're constantly expanding our partnerships and can often source solutions outside our standard catalog. If we can't provide what you need directly, we'll point you in the right direction.

What are your hours?

Our business hours are Monday through Friday, 9:00 AM CT to 4:00 PM CT. We are available to answer your call, receive your email, and address your questions on our website 24/7.

How do we get started?

Simply contact us for a free consultation. We'll discuss your business challenges, technology goals, and budget to recommend the best solutions for your needs.

Schedule A Strategy Call

Get In Touch

Little Rock, AR

501-518-5973

[email protected]

Hours of Operation:

Mon - Fri: 9:00 AM to 4:00 PM

Saturday / Sunday – Closed